Refund policy

📦 RETURN & REFUND POLICY

1. Refund Processing

You can request a return by contacting us at:

📧 Email: sales.revisc@gmail.com

💬 WhatsApp: +92 346 2573375

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 7 days after receiving the returned product.

Refunds will be issued using the same payment method used for the purchase. No additional fees will be charged.

2. Return Eligibility

To be eligible for a return, please ensure that:

The return request is made within 7 days of receiving the product

The item is damaged, defective, or incorrect

The product is returned in its original packaging

All accessories, tags, and documents are included

The product is unused and in original condition

3. Non-Returnable Items

The following items cannot be returned:

Custom-made or personalized products

Perishable goods or items with short expiry

Items unsealed for hygiene or health reasons

Products damaged due to customer misuse or negligence

Items mixed with other products after delivery

4. Damaged or Incorrect Products

If you receive a damaged or wrong item:

Provide clear photos or proof of the issue

After verification, we will offer a replacement or refund

5. Return Shipping

Customers are responsible for return shipping costs

We are not responsible for lost or damaged return shipments

We recommend using a trackable and insured courier service

Return address will be provided after approval (Sialkot, Pakistan).

6. Inspection & Approval

All returned items are subject to inspection

We reserve the right to reject returns that do not meet policy conditions

7. Gifts

If the item was marked as a gift, a gift credit may be issued

If not marked as a gift, refund will be sent to the original buyer

8. Contact Us

For any questions regarding returns or refunds: